💫 Return & Refund Policy – GlowneticCare™

💫 Return & Refund Policy – GlowneticCare™

Last updated: October 2025

Thank you for shopping with GlowneticCare™.
We take pride in offering premium, dermatologist-approved skincare and beauty devices.
If for any reason you’re not satisfied with your purchase, we’re here to help.

🛍️ Returns

To ensure the safety and hygiene of our customers, we only accept returns of unopened, unused, and sealed items within 14 days of delivery.

To be eligible for a return:

  • The item must be in its original packaging.

  • The product must be unused and in the same condition you received it.

  • You must provide proof of purchase (order number or receipt).

⚠️ For hygiene and health reasons, used skincare devices, masks, or opened products cannot be returned.

💸 Refunds

Once your return is received and inspected, we’ll notify you via email.
If approved, your refund will be processed to your original payment method within 7–10 business days.

Refunds are not applicable if:

  • The product has been used or damaged after delivery.

  • The return request was made after 14 days.

  • The item was purchased during a clearance, final sale, or promotional event.

🔄 Exchanges

We only replace items if they are defective, damaged, or incorrect upon arrival.
If you received a damaged or faulty product, please email

 within 48 hours of delivery with:

  • Your order number

  • A clear photo or video showing the issue

Our support team will review it promptly and arrange a replacement or refund.

🚚 Return Shipping

  • Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.

  • We recommend using a trackable shipping service.

  • GlowneticCare™ is not responsible for returns lost in transit.

❌ Non-Returnable Items

To maintain hygiene standards, we cannot accept returns on:

  • Opened skincare products

  • Used beauty or LED therapy devices

  • Gift cards or digital products

  • Clearance or final-sale items

💌 Contact Us

If you have any questions about your return or refund, our team is always happy to assist.
📧 teamglowneticcare@gmail.com


🌐 www.glowneticcare.store

✨ GlowneticCare™ — Where Science Meets Self-Care.